Frequently Asked Question’s
Since we tend to book up quickly it is suggested you reserve as far in advance as possible. We take reservations through the following year, and by booking early your chances of getting a villa in Delta Nature Resort are even better.
Best time to visit
April and May for “spring migration”, September and October for “autumn migration”.
We require a 15 day notice for cancellations, including rescheduling and early departures. If the need to cancel should arise, you should contact us more than 15 days from your booking date. You will be refunded full amount minus a Euro 25 booking fee. If you contact us fifteen days or less from your booking date the deposit is non-refundable.
Tulcea (14 kms from the resort) has a Catholic church, a Synagogue, a Mosque and a Russian Orthodox church.
Credit cards use
VISA, MASTERCARD can be used in the resort. There are no banc mats in the resort.
Check-in and check-out times
Check-in is 2.00 p.m. on the day of arrival. Check-out time is 12.00 a.m. on the day of departure. Late check out is charged E 15 till 4.00 p.m. , E 30 till 6.00 p.m. and full rate for checking out after 6.00 p.m.
The Conference Room has 112 s-m and there are seats for 60 persons in “Theater style” or 48 seats in “U” shape.
The water at Delta Nature Resort is fresh from our underground. We don’t recommend that you drink the water; however, it is perfectly safe for showers and to brush your teeth, we have installed water filters. Complimentary bottled water is also provided in all rooms.
Yes, we have a functional helipad in the resort.
Delta Nature Resort now offers free wireless internet in all common areas.
Yes, the laundry is available during your stay.
All our staff speaks Romanian and English. There are some with knowledge of French too.
Mobile phone networks at the resort
Any of the major networks in Romania (Vodafone, Orange, Telekom) are available in the resort.
We have a permanent contact with the emergency medical services. An ambulance can arrive in the resort within 20 minutes to transport the sick person to Tulcea Emergency Hospital.
Outside food and drinks
Bringing food and drinks into the resort is forbidden. We do our best to satisfy our guests with the food prepared in our kitchen.
“Premium” and “Delux villa” difference
Both types of villas have the same configuration (60 s-m) and the same amenities. “Premium” villas have a wonderful view to Somova lake. They also have LCD TV and coffee machines. During the winter, only the “Premium” villas are heated.
Passport and visa
The citizens belonging to the following countries do not need visa to come to Romania:
- Antigua and Barbuda
- Costa Rica
- Holy See
- New Zealand
- Saint Kitts and Nevis
- San Marino
- South Korea
- United States of America
- The states of European Union.
The customers need to contact the Romanian Embassy for the latest position.
Due to potential allergy and cleaning concerns we ask that our guests not bring pets into the villa or restaurant.
Delta Nature Resort will be opened on 1st of April 2011 and will be operational the whole year.
Please fill “Reservation request” and send it to e-mail address firstname.lastname@example.org. A deposit representing the first night accommodation is required to hold the reservation and payment must be received within 7 days of making a reservation.
If you want to go shopping, the closest shops are in Tulcea city (17 km from the resort).
Smoking is not allowed in inside the villas, restaurant and conference room. The only exception is in the bar of the resort (close to Feathers Restaurant).
The resort has a swimming pool which is outdoors and not heated. Close to the swimming pool there is a Jacuzzi.
Transportation to/from the Otopeni/Bucharest Airport
The resort can provide a Mercedes car to transfer you from/to the main Airport of Romania. The resort is at about 300 km from this airport and the one way takes about 3 ½ hours.
Voltage at the resort
The voltage is 220 volts. There are adaptors in the reception for other sockets.
Yes, we can prepare and serve you with a very tasteful vegetarian food. You have only to inform us in advance about your wish.
Weddings at resort
Yes, we have organized weddings in the resort and we can organize such ceremonies for up to 70 guests.