FAQ

Since we tend to book up quickly it is suggested you reserve as far in advance as possible. We take reservations through the following year, and by booking early your chances of getting a villa in Delta Nature Resort are even better.

April and May for “spring migration”, September and October for “autumn migration”.

We require a 15 day notice for cancellations, including rescheduling and early departures. If the need to cancel should arise, you should contact us more than 15 days from your booking date. You will be refunded full amount minus a Euro 25 booking fee. If you contact us fifteen days or less from your booking date the deposit is non-refundable.

Tulcea (14 kms from the resort) has a Catholic church, a Synagogue, a Mosque and a Russian Orthodox church.

VISA, MASTERCARD can be used in the resort. There are no banc mats in the resort.

Check-in is 2.00 p.m. on the day of arrival. Check-out time is 12.00 a.m. on the day of departure. Late check out is charged E 15 till 4.00 p.m. , E 30 till 6.00 p.m. and full rate for checking out after 6.00 p.m.

The Conference Room has 112 s-m and there are seats for 60 persons in “Theater style” or 48 seats in “U” shape.

The water at Delta Nature Resort is fresh from our underground. We don’t recommend that you drink the water; however, it is perfectly safe for showers and to brush your teeth, we have installed water filters. Complimentary bottled water is also provided in all rooms.

Yes, we have a functional helipad in the resort.

Delta Nature Resort now offers free wireless internet in all common areas.

Yes, the laundry is available during your stay.

All our staff speaks Romanian and English. There are some with knowledge of French too.

Mosquitoes live in areas of vegetation and water and they appear in the evening, from sunset until about midnight. Mosquito’s occur in summer months between June and September. If there is a bit of wind, quite normal in these months, mosquitoes disappear. Customers have total protection in the villas. At the windows are nets so mosquitoes cannot come in. Customers also have the option of air conditioning. We also have special trees planted throughout the resort named Paulownia (Princess’s Tree) which keep most mosquitoes away from the villas. Having dinner on the restaurant terrace is a treat, with its fantastic views and sunset. We have an anti mosquito ’zapper’ on the restaurant terrace and we offer anti mosquito smoke spirals. Customers can also ask at the Reception for anti-mosquito spray. Dinner can be served also inside the restaurant, which is mosquito free.”

Any of the major networks in Romania (Vodafone, Orange, Telekom) are available in the resort.

We have a permanent contact with the emergency medical services. An ambulance can arrive in the resort within 20 minutes to transport the sick person to Tulcea Emergency Hospital.

Bringing food and drinks into the resort is forbidden. We do our best to satisfy our guests with the food prepared in our kitchen.

Both types of villas have the same configuration (60 s-m) and the same amenities. “Premium” villas have a wonderful view to Somova lake. They also have LCD TV and coffee machines. During the winter, only the “Premium” villas are heated.

If you want to go shopping, the closest shops are in Tulcea city (17 km from the resort).

Yes, we can prepare and serve you with a very tasteful vegetarian food. You have only to inform us in advance about your wish.